The client or a person authorised by them submits a written claim regarding a deficiency, with accompanying photographs as proof, to the project manager or sales manager. If the deficiency is the result of a mistake made by us or by one of our subcontractors it will be taken care of as soon as possible. The maximum time for settling larger claims is 2 months.
We give a 5-year warranty for our products. The producers of windows and doors give a quality warranty of up to 5 years for their products.